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What behavior are you experiencing? What behavior do you expect? |
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When was the last time the software worked properly? When was the problem first |
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observed? What was changed in your environment in the interim? (installing software, changing configuration, etc.) |
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When did the problem occur? When does the problem not occur? What is different between |
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those situations? |
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How extensive or localized is the problem? What is the difference between the elements that |
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exhibit the problem and those that don't? |
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How critical is this problem to your development or deployment? Can you work around it |
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until a fix is found? |
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Is there a better way to implement the software that would make the problem disappear? |
